Refund Policy

Dave's Coffee Pods is operated by Pele Trade LLC. If there is an issue with your order, contact us at support@davescoffeepods.com with your order number and photos where relevant.

Returns and refunds

Coffee, tea and food-related products are consumable items, so returns may be limited when products are opened, used, damaged after delivery or otherwise not suitable for resale. If an item arrives damaged, incorrect or materially different from what was ordered, contact us as soon as possible so we can review the case.

Short-expiry products

Products sold as short-expiry or sale items are discounted because of their date status. These items may be final sale unless there is a fulfillment error or product issue.

Approved refunds

When a refund is approved, it is issued back to the original payment method. Processing times depend on the payment provider and the customer's bank.

Shipping costs

Original shipping charges may be non-refundable unless the issue was caused by our fulfillment error.